Business Process Outsourcing
Our experience of advising on Business Process Outsourcing (BPO) transactions is second to none, covering onshore, nearshore and offshore transactions across the globe. We take a holistic approach to our clients' BPO projects, working alongside you as an extension of your internal team. Our many years of experience means we have seen these deals from both sides and our knowledge of transaction structuring means we are well placed to help our clients in particularly complex areas such as service levels, service descriptions and pricing structures.
The range of BPO deals we can advise on includes Finance and Accounting (F & A), Human Resources (HR) and Payroll, Fund and Asset Management, Credit Risk, Equity Research, Insurance Claims Handling, Procurement, Payment Processing and Reconciliation, Order Fulfillment, Customer Contact and Call Centres, Help Desks and the outsourcing of Customer Relationship Management (CRM).
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